brandPack Frequently Asked Questions brandPack Frequently Asked Questions brandPack Frequently Asked Questions
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Why does nothing happen after clicking "Order brandPACK?"
How do I get the brandPACK by mail?
How many brandPACKs can I order?
When will I receive my brandPACK?
When I visit the P&G everyday brandPACK page, I receive the following message: “We are currently out of brandPACKs. Please check back again soon!” What does this mean?
How do I change my account information?
The website says the cost of the brandPACK is $4.99 - $6.99, but do I need to also pay for shipping, handling and taxes?
Does P&G offer printable coupons?
Do you have any other questions?



Why does nothing happen after clicking "Order brandPACK?"
You may need to turn off your pop-up blocker. This will allow you to complete your selected brandPACK order in a new tab.

How do I get the brandPACK by mail?
Please follow these instructions to request your bundle of samples from P&G:
  1. Open P&G everyday in a new browser window
  2. Log in or sign up to P&G everyday
  3. Click on the brandPACK banner on the homepage of pgeveryday.ca or click on the “Coupons & Offers” link in the main navigation and select “brandPACK”
  4. Select the brandPACK bundle you would like to receive and click on the “Order” button
  5. Enter your home address and payment information
  6. Confirm your order

How many brandPACKs can I order?
You can request 1 (one) brandPACK bundle per household, while quantities last, per year.

When will I receive my brandPACK?
Six (6) to eight (8) weeks. If you have not received your brandPACK by the end of the eighth week, please contact us by calling 1-866-320-8426 from 8:30 AM to 5:00 PM (EST).

When I visit the P&G everyday brandPACK page, I receive the following message: “We are currently out of brandPACKs. Please check back again soon!” What does this mean?
Unfortunately, the brandPACKs have all been ordered. We limit 1 (one) brandPACK request per household, while quantities last, per year. Sign up for P&G Everyday emails to find out when the next brandPACK will be available. In the meantime, you can take advantage of coupon offers on our site: click on the "Print-at-Home coupons" link or click here to see what's available.

How do I change my account information?
To change your P&G everyday account email address, please do the following:
  1. Log in to P&G everyday
  2. Click on your avatar and the “My profile” link
  3. On your profile, click the “Edit” button on the top right of the page
  4. Click on the “Modify Profile” link on the top area of the screen
  5. Edit your email address in the “Account Details” box
  6. Click on the “Save all” button on the top right of the page
  7. Your main email address has been changed!

The website says the cost of the brandPACK is $4.99 - $6.99, but do I need to also pay for shipping, handling and taxes?
No, the fee you pay already covers costs for shipping, handling, and applicable taxes.

Does P&G offer printable coupons?
Yes! Please visit the P&G everyday homepage and click on the “Coupons & Offers” link or click here to see what coupons are available.

Do you have any other questions? Contact us by calling 1-866-320-8426 from 8:30 AM to 5:00 PM (EST).