Swiffer Money Back Guarantee

Satisfaction or your money back, guaranteed. You have nothing to lose but the dirt!

We are committed to providing top-quality products to our customers. If you are not completely satisfied with our Swiffer® WetJet® Starter Kit, Swiffer® BISSELL® SteamBoost™ Starter Kit, Swiffer® Sweep & Trap™ Starter Kit, Swiffer® Sweeper® Starter Kit, Swiffer® Sweep+Vac™ Starter Kit, Swiffer® Dusters® Starter Kit, Swiffer® Dusters with Extendable Handle Starter Kit, Swiffer® 360 Dusters Starter Kit, or Swiffer® Sweeper X-Large Starter Kit for any reason, we’ll refund the purchase price on a prepaid card.*

To receive your full money back in the form of a prepaid card please mail:
1) This original form,
2) Original UPC from the package (include a graphic if possible),
3) Original dated sales receipt with store name and product purchase price circled (within 30 days of purchase) in a stamped envelope to:

Swiffer Money Back Guarantee
Dept. Y
PO Box 10668
Thunder Bay, ON P7B 6V1

For any other questions about the Swiffer Money Back Guarantee, contact us at 1-866-411-1753.

Offer Valid for Product Purchased July 1, 2016 – June 30, 2017. Your request must be postmarked within 30 days of purchase.

Download Form

*Money back issued via prepaid card. Limit one refund per name, household, or address per Starter Kit (Swiffer WetJet® Starter Kit, Swiffer BISSELL SteamBoost™ Starter Kit, Swiffer Sweep & Trap™ Starter Kit, Swiffer Sweeper Starter Kit, Swiffer Sweep+Vac® Starter Kit, Swiffer Dusters Starter Kit, Swiffer® Dusters with Extendable Handle Starter Kit, Swiffer 360° Dusters Starter Kit). Offer limited to Canadian residents only, 19 years of age or older. Offer valid July 1, 2016 - June 30, 2017. Request must be postmarked within 30 days of purchase. Limit one refund per name, household, or address. Only official Canadian postal addresses are acceptable. No PO Boxes allowed. Use of multiple addresses to obtain additional refunds is fraud and may result in prosecution. Multiple submissions will not be acknowledged or returned. Prepaid card accepted where MasterCard® cards are accepted. Not redeemable as cash or usable at ATMs or gas pumps. Card expires 6 months from issuance. Terms of prepaid card apply. Refund is limited to the purchase price plus applicable taxes and first class postage. Excludes any incidental or consequential damages, negligence, strict liability or any other legal theory. This form must accompany your request. If UPC and valid original date receipt are not included in the request for refund, your prepaid card will not be issued. Reproduction, alteration, sale, trade, or purchase of this official form or proof of purchase is prohibited. Proof of purchase must be obtained from product purchased by you. No requests from groups, clubs, or organizations will be honoured. We will not honour incomplete submissions. Not responsible for lost, late, or undelivered submissions. Please allow 6-8 weeks for delivery. For the status of your refund call 1-866-411-1753.

Trust is a cornerstone of our corporate mission, and the success of our business depends on it. P&G is committed to maintaining your trust by protecting personal information we collect about you.. For full details of our privacy statement go to: http://www.pg.com/privacy/english/privacy_notice.html.

Cards are issued by Citibank, Canada pursuant to a license from MasterCard International and managed by Citi Prepaid Services. Cards will not have cash access and can be used everywhere MasterCard cards are accepted.


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