10 Things Your Hairstylist Wants You to Know

10 Things Your Hairstylist Wants You to Know

Hair stylists share their secrets for getting the most out of your hair appointment.


Dreaming of a new look for the upcoming fall season? Whether you’re planning a drastic change or just want a trim, knowing a few insider hair tips and tricks will help you get the most out of every salon visit. We’ve asked hairdressers the hard questions so you don’t have to! Here’s what you should know:

1. Leave Your Phone in Your Bag

“If you’re trying to cut someone’s hair while they’re on their phone, it’s kind of a nightmare,” says celebrity hairdresser Enzo. “Instead, keep still and allow the hairdresser to manipulate your head so they can cut the desired look – which is not always possible if you’re looking down.”

2. Take Care of Your Hair in Between Visits

“Buy the right hair care products for your hair type, not just the ones on sale,” says hairdresser Carlos. Using a detoxifying shampoo and conditioner between salon visits will make it easier to achieve the look you want. Pantene Pro-V Blends Charcoal Shampoo and Conditioner is suitable for all hair types. It soothes strands from root to tip as it nourishes to leave nothing but refreshed, flawless hair.

Scalp health is just as important as hair health – and dandruff can deter from an otherwise flattering cut. If you suffer from flakes or an itchy scalp, try Head & Shoulders Clinical Solutions Itch Relief Dandruff Shampoo. Its maximum-strength formula starts working from the first wash to relieve your dry, itchy scalp due to dandruff, leaving you with soft, clean and fresh-smelling hair.

3. Arrive on Time

“The maximum you should be is 15 minutes late because it has an impact on the service we can give you, plus it has a butterfly effect on other appointments. Always call or text ahead as soon you know you won’t be there on time,” says stylist Sheila.

4. Protect Your New Style

“You can re-create that salon look at home with the right tools and products. For example, always apply at least one styling product before blow-drying. (Ask your stylist what they recommend for your specific style.) This protects the hair from heat and will make it easier and faster to dry and style when you’re at home,” says stylist Neil. And to help keep hair strong and healthy looking, use Pantene Intensely Strong Repair Crème in between haircuts. This leave-in conditioning treatment helps mend split ends and prevent future breakage.

5. Be Realistic

“Not all looks can be achieved in one sitting. Someone might come in with a black home-dye colour and want to go platinum blonde in less than two hours, within a certain budget. Sadly it’s just not possible! In reality, a service like that might take multiple sittings and a bigger budget than you originally thought, so be prepared to have an open discussion with your hairdresser,” explains stylist Veronica. If you want a drastic change, book a consultation with your hairdresser in advance to discuss the options and costs.

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6. Bring Pictures

“When it comes to finding the right hairstyle, being armed with images is great,” says Neil. “And if you can’t find what you like, find pics of what you don’t like. Both ends of the spectrum give your stylist a good idea of your personal style. And keep in mind that models and celebrities have a ‘Glam Squad’ that helps them look great in every photo op. Prep could have taken a few hours, even for something that looks simple!”

7. Be Direct About the Look You Want

“Communication is key to understanding. We have to learn very quickly about a person’s style and personality, and therefore what their hairstyle says about them. We’re great analysts, but we’re not magicians!” says Enzo.

8. Talk About Your Life, Not Just Your Hair

“You are not just a face or a name in my book. I like you, and I enjoy getting to know all of your quirks,” says stylist Carly Meldrum. “When you open up to your hairdresser, we can carry your emotions with us for days – even weeks.”

9. Be Brave

“Sometimes clients say to me, ‘I want a complete change, but I don’t want anything off the length.’ If you just want a basic trim, that’s fine – but be realistic that you won’t look that different,” says hairdresser Petros. “Often people will say they only want an inch off their hair, and then they wait until I’ve nearly finished blow-drying before they feel daring and say, ‘You can take more off if you like!’”

10. Trust Your Stylist

“We train for a minimum of three years – generally more – before we’re let loose on a full-paying customer. More-seasoned stylists have seen it all, so do take their advice,” says Neil. “If you don’t like what they say, ask for another opinion from a stylist at that salon.”

For more advice on getting the best out of your hair, visit Pantene.

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